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Saturday, December 29, 2018

How to Get Refunds for Apps and Games

Some app and game stores offer refunds for digital purchases, and some don’t. For example, you can get refunds for Android and iPhone apps, or PC games you purchase from Steam or elsewhere.

Apple’s App Store and Mac App Store

RELATED: How to Get a Refund For an iPhone, iPad, or Mac App From Apple

Apple lets you request refunds for apps you purchase, whether you purchased them from the iPhone or iPad App Store, or the Mac App Store. This same method also lets you request refunds for digital media like videos and music you purchase from iTunes.

This isn’t a no-questions-asked refund policy. You’ll have to “report a problem” with your purchase using iTunes or Apple’s website and wait for a response from customer service. However, if you purchase an app or game that doesn’t work well, this should save you. Just tell Apple that the app didn’t work properly or otherwise didn’t meet your expectations and they should refund your purchase. We’ve successfully gotten refunds from Apple using this method in the past.

Google Play

RELATED: How to Get a Refund For an Android App You Purchased From Google Play

Google has a more generous refund policy than Apple does. Within the first two hours after purchasing an app, you can request a refund for any reason and automatically get one. So, if an app doesn’t work well or a game doesn’t meet your expectations, you can return it without dealing with customer service. Just open your order history in the Google Play app and use the “Refund” option for a recent purchase.

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